Refund and Replacement Policy
We want every order to work. This policy explains what happens if something goes wrong.
24-hour replacement warranty
If an account does not log in or does not match what you ordered, contact us within 24 hours of delivery. Send your order number and a short description of the problem. We will replace the affected accounts.
What we need from you
- Your order number.
- The email address you used at checkout.
- Which accounts have the problem and what you see when you log in.
Refunds
If we cannot replace an account, we will refund the price of the affected accounts. Because crypto payments cannot be reversed automatically, refunds are sent manually to a wallet you provide.
What is not covered
- Problems reported after the 24-hour window.
- Accounts restricted after you changed settings, passwords or recovery details.
- Accounts restricted because of activity after delivery, such as mass following or spam.
How to contact us
Message us on WhatsApp or Telegram, or use the contact page.